Welcome 2021 -- you couldn’t have gotten here soon enough! We believe that 2021 will be a good year for the
Hospitality Industry driven by the emergence from COVID, pent up demand, and the need for more efficient operations. We will discuss this in detail in our next blog.
2021 will be a great year for TableBoost as well, as we grow our team and our customer-base, launch our hotel business
and roll-out our
franchise focused products.
Hotels - Early Success
At the end of 2020, TableBoost implemented our first hotels and discovered how well our existing app works for them.
In fact, the cost savings and time savings that TableBoost provides each hotel is four times as much as for a restaurant
due to the amount of equipment and systems that require maintenance and upgrades.
So TableBoost has created a Hotel Division and will be investing in enhancing our app, adding partners and growing our
team to better support our hotel customers.
We started by hiring Darshan Gandhi to run our Hotel Division. Darshan is a second generation hotel owner and
industry veteran with experience running a hotel management company.
Hotel Product Enhancements
Next we have started implementing our hotel specific product enhancement roadmap including:
Brand Specific Setup (pre-configured for equipment, approved vendors, BSA)
Guest Issues (tracking and resolution workflow)
Preventative Maintenance (checklists)
BSA (checklists and workflow)
Guest Survey/Medallia (integration, resolution and tracking)
3rd Party Partners (discounted pricing and services)
Franchise / Brand Specific Features and Programs
TableBoost has also committed to optimizing our app for specific brands, starting with:
Hotels = Holiday Inn Express, Comfort Inn, Best Western, Hampton Inn, Fairfield Inn & Suites, Home2Suites
QSRs = Subway, Mooyah Burgers, TacoBell/KFC, Popeyes
We are excited for all the opportunities that lie ahead of us in the Hospitality Industry in 2021!!!
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