Tuesday, February 23, 2021

FREE, Unlimited, Onsite COVID Testing Will Keep Your Customers & Staff Safe

TableBoost is providing free, unlimited, onsite COVID testing for all the employees of our TableBoost hotel and restaurant

customers. It’s critical that you provide a safe environment for your customers and employees.  And you can test as

often as you like; it takes just a few seconds — consider starting off the beginning of each work week with a free test for


Already a TableBoost customer? Click here for more information.

Not a TableBoost customer?  Click here to start your free trial.

TableBoost's facilities management app saves hospitality businesses thousands of $$ per year on equipment repair,

maintenance and purchases, while increasing customer satisfaction, and increasing employee productivity and engagement.

Click here to return to TableBoost.com

Tuesday, February 16, 2021

Hoteliers: Get Things Fixed Fast!

Have you ever been staying at a hotel and didn’t notice the bathroom sink was dripping until you were in bed and turned off the TV?  Or how about the last time you checked into your room and the WiFi wasn’t working?  Or your air conditioning wasn’t cooling the room enough?  These are all common problems and how quickly they get resolved will determine whether or not your guests return to, and recommend, your property.  


With enhanced facilities management and communications using TableBoost, you can get all guest issues resolved and your equipment fixed fast.  The guest notifies you there’s a problem (e.g. toilet is leaking) or makes a request (e.g. bring another pillow), then our app starts communicating between housekeeping, maintenance and front desk, assigning and tracking the issue until the issue is resolved.  And if your staff can’t resolve the issue quickly, the app will also contact your outside service providers (e.g. electrician) and suppliers when needed.


Besides helping with guest requests, repairs and maintenance, you can schedule all of the routine maintenance for public areas like the pool, fitness center and lobby.  You’ll be prepared for all of your upcoming inspections and have proof of maintenance. It is all accessible from any device (smartphone, ipad or pc) and management can always see what is happening at all of their properties.


Using TableBoost will help with all of your hotel equipment maintenance, repair and replacement while ensuring your guests have a great experience!  Click here to sign up for your free trial.



Click here to return to TableBoost.com

Tuesday, February 2, 2021

Resolving Guest Issues Quickly is Key to Hotel Success

Similar to their restaurant counterparts, hotels have lots of equipment to maintain, repair and occasionally replace.  But  hotels have much more equipment

and systems and a lot more public spaces like their main lobbies, fitness centers and pool areas.  Then there are the hotel rooms themselves, often

numbering in the hundreds.  Think of everything that’s in a hotel guest room that needs to be inventoried and maintained... all of the plumbing fixtures,

air conditioning and heating, linens, pillows, window treatments, flooring, coffee makers, lamps, alarm clocks, WiFi connectivity, TVs, hair dryers, and door

locks.  If any single one of these items is not working properly, it has a negative impact on the guest experience.

Therefore, the communication and coordination among hotel staff needs to be very efficient.  The front desk staff must be able to effortlessly

communicate guest issues to housekeeping and operations personnel. Housekeeping and Maintenance staff need to receive and resolve issues

quickly, including getting 3rd party vendors (e.g. electricians) to repair and replace equipment and systems. All staff must be able to communicate

with each other and with the Front Desk and Management to keep their guests comfortable and well cared for.  Technology like TableBoost can

help hotels do this. Preventing these problems from happening in the first place is another important task, and TableBoost helps do this.   

TableBoost’s FREE app has been enhanced so that hotels can better communicate, track and resolve guest issues as they arise and preventative

maintenance.  There are simply too many things going on with day-to-day hotel operations, to rely on walkie talkies, face to face communications,

voicemail and email.  Enhancing the customer experience via quick guest issue resolution can all be managed using TableBoost’s technology on

your smartphone and computer.  

Visit tableboost.com and start improving your customer experience today!

Click here to return to TableBoost.com